App Store Support URL
BuntiBox Support
Find help for BuntiBox, contact information, and answers to the most important questions about import, data, and issues.
FAQ
How do I contact BuntiBox support?
Email support@luminova-labs.com. Please mention BuntiBox in the subject and briefly describe your device and app version.
How do I report a problem?
Send a short description of what you expected, what happened, and which steps led to the issue. Screenshots help if they do not show private content.
How do I export my data?
Export features are only described once they are available in the app. If you need help with your content before then, contact support.
How do I delete my data?
Content stored locally in the app can be removed through the app or by deleting app data on the device. Final steps will be verified with the app version.
Which data stays local?
BuntiBox is planned as a private family archive. Children's artwork, notes, and related metadata are intended to be processed locally unless an explicitly enabled feature requires otherwise.
What should I do if import or scanning fails?
Check storage space and camera access, restart the app, and try again. If the issue remains, send support a short error description.
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More help
Send us a short description of your request. Please do not attach sensitive content unless it is necessary to clarify the issue.